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Our Returns Policy

We operate a no-quibble returns policy it makes life easier for us and you! Here are some common questions and answers about our returns policy:

How long do I have to return items that do not fit or do not suit me?
You have 120 days from getting the delivery to get it back to us. We don't think there is anyone offering this level of return time, but we understand that this is a busy time for you!

How do I return items?
There is a card in the box with your bras that you fill in requesting either an exchange or a refund. If it is an exchange, there is space in the card for you to request a new size or style.

Where do I send returns to?

Please send them to:

Keflavik Limited
Returns Department
Offices 5, 6 and 8
Floor 1
Sherwood House
Sherwood Road
Aston Fields Industrial Estate
Bromsgrove
B60 3DR

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